Today technician Wilfred was excellent. He phoned before coming. explained what he will do, called me let me know about treatments. You should consider Wilfred explaining other technician how to communicate with customers. Unit B 11 we need to spray for carpenter ants. This unit we can give one week or less notice. Unit A 27 we need treatment for bed bugs. Please schedule at lease 3 weeks notice to resident. Let Wilfred know the treatments we should do in two units. And please from now on always send Wilfred to my site.

In the last few years, we had some run-ins with insects – a hornet’s nest in the tree out front and then carpenter ants in the retaining wall of the garden. Both times we called Sara and both times he arrived at the house the very same day, which is NOT what usually happens with other companies! We like the fact that he always has a solution that works – without resorting to chemical warfare. Sara is polite, efficient and knowledgeable, and we have no hesitation recommending him and the services of PROPCO to others.

I just had the most helpful, lovely young man here from your company. my address is 1 Wiltshire avenue. the unit treated for wasps was 130. I’m going to ask for your company again when we are in need of pest control. I would like to thank you. please tell him it is such a delight to deal with polite, kind young people. his mother did a good job raising him.

Today we had our monthly inspections from your Operator by the name Zafar. I’m emailing you to let you know that Zafar showed excellent customer service and care for resolving our problems! He went in detail to explain to us the product that will be used and the outcome of these products. Please forward our thanks from the Flower City team to Zafar!

Hi I would like to let your company know that the gentleman who sprayed my apt at 31 fair oaks place apt 609 did an amazing job. He was very polite and very friendly he answered all the questions we ask about what we could do as well to clear up our problem His name is Daryle and he did an amazing amazing job. He was very thorough and also shook our hands and said we are now clear of all the bugs. I called and talked to the lady that answered the phone and she told me that I could send you an email so here it is And if anyone we know or anyone asks about a pest control company we will for sure be recommending your company and Daryle to them. Thank you so very much for having such a professional to work for you.